Service-Hotline +49 (0)251 - 239 4899-5 (Mo.- Fr. 10:00 - 16:00 Uhr)

§ 5 Dispatch and packaging costs, insured dispatch

1. As part of the price statement (with the exception of special offers marked accordingly, if applicable) there is the addition: “plus costs of dispatch”. In this context, the term “costs of dispatch” has been designed as a button or link from which you reach an overview of the costs of dispatch. The precise costs of dispatch are notified to you in the course of the order process before it is concluded. To the extent not regulated there to the contrary, we charge a lump sum of € 5.49 for an order within Germany. If not regulated to the contrary, the lump-sum for the EU member states (Belgium, Denmark, Netherlands, Luxemburg, Austria and Czech Republic) amounts to € 9.99 and 11,49€ for the rest of the world.

2. Our dispatch partner within Germany is DPD https://www.dpd.com/de. The islands belonging to Germany are supplied by DHL http://www.dhl.de/de.html .Our national goods consignments are insured up to € 500.-, and you can also trace our consignments.

3. For dispatch to countries outside the EU, our dispatch partner is the German Post Office http://www.deutschepost.de/de/produkte.html . Then, Customer shall bear all possible customs duties as well as import and export fees.

4. Packaging shall pass into Customer’s ownership upon receipt of the goods.