Service-Hotline +49 (0)251 - 239 4899-5 (Mo.- Fr. 10:00 - 16:00 Uhr)

Returns

All information on how to send back your order (entire or partly) to us can be found here:
(Please note our dealine for returning goods of 40 days. Already worn or washed items will not be returned!)



- Click [ here ] to download our return form. Print it, fill it in and enclose it to your return.


- Make sure to pack the goods safely and send them to the following address:

  Merchcowboy GmbH & Co. KG

  Retoursendung
  Friedrich-Ebert-Str. 7
  48153 Münster
  Germany

- Order a shipping contractor of your choice. You bear all charges of the return shipping.


- Refunds will be credited to your denoted banking account. Exceptions are made for PayPal-payments. They will be credited to your PayPal-account.


- Processing the returns can take up to 14 days, but in most cases it is done faster.