All information on how to send back your order (entire or partly) to us can be found here:
(Please note our dealine for returning goods of 40 days. Already worn or washed items will not be returned!)
- Click [ here ] to download our return form. Print it, fill it in and enclose it to your return.
- Make sure to pack the goods safely and send them to the following address:
Merchcowboy GmbH & Co. KG
- Order a shipping contractor of your choice. You bear all charges of the return shipping.
- Refunds will be credited to your denoted banking account. Exceptions are made for PayPal-payments. They will be credited to your PayPal-account.
- Processing the returns can take up to 14 days, but in most cases it is done faster.